We aim to dispatch all orders within 1–2 business days. Once shipped, delivery times are:

• UK: Next working day (via Royal Mail Next Day Delivery)
• Europe: 5–7 working days
• International: 7–12 working days (varies by country and courier)

Yes, we offer next working day delivery within the UK. All UK orders are shipped using Royal Mail Next Day Delivery as standard.

Yes, we ship worldwide!

Shipping costs depend on your location and order weight. Rates are calculated at checkout, and you’ll see the exact amount before confirming your order.

Yes! We offer free UK shipping on orders over £70. We are also working on an incentive for international customers, In sha Allah.

• UK: We use Royal Mail.
• Europe & International: Couriers vary by destination, but we always use trusted providers to ensure safe and timely delivery.

If your order hasn’t been dispatched yet, please email us at contact@cloakedt.com and we’ll do our best to update the address for you.

Please email contact@cloakedt.com as soon as possible. If your order hasn’t been processed, we’ll do our best to accommodate your request.

Yes, as long as your order hasn’t been packed. Just email us with your order number and the new size you’d like.

We accept most major debit/credit cards, PayPal, and other secure options. You’ll see all available methods at checkout.

Enter your discount code at checkout before completing your payment. If you have any issues, feel free to contact us.

We have a detailed size guide to help you find the perfect fit. If you’re unsure, feel free to get in touch.

Our abayas come in various lengths to suit different heights. Please check our size guide for exact measurements.

As a general rule, your abaya should be at least 3–5 inches longer than your height for a modest fit. Our size guide provides more precise help.

Yes, our abayas are made for a comfortable, modest fit. If you prefer a looser style, we recommend sizing up.

You can return your abaya within 14 days of receiving it, as long as it’s unworn and in original condition. Email us for more info or read our returns policy on our website.

Email contact@cloakedt.com with your order number and reason for return. We’ll send you return instructions.

We currently don’t offer exchanges. If you need another size or item, please return the one you ordered and place a new order.

Refunds are processed within 7 days after receiving your return. However, your bank may take longer to reflect the refund. Please read our returns policy.

Yes, return shipping costs are the responsibility of the customer.

We use high-quality, breathable fabrics designed for comfort and elegance. Fabric details are listed in each product description.

Some do, some don’t. If a hijab is included, it will be mentioned in the product description.

Yes! We try restock every month. We recommend subscribing to our newsletter for restock alerts.

Not at this time, but our sizing is designed to fit a wide range of body types.

To care for your abaya:

• Hand wash or use a gentle machine cycle with cold water
• Avoid harsh detergents
• Air dry instead of tumble drying
• Best to take it to a dry cleaner

We don’t currently offer a student discount, but we regularly run promotions. Follow us on social media or subscribe to our newsletter to stay updated.

Only one discount code can be used per order. Choose the one that gives you the best value.

We’re so sorry! Please email contact@cloakedt.com with your order number, and we’ll look into it right away.

Please contact us as soon as possible and we’ll make sure it’s resolved quickly.

Tracking may take a little while to update, especially for international orders. If there’s a delay, feel free to email us and we’ll help.

You can email us at contact@cloakedt.com and we’ll get back to you as soon as possible, In sha Allah.

Not yet, but possibly in the future, insha’Allah. We’re currently online-only.

Yes! You can follow us on Instagram and TikTok @cloakedt for updates, style tips, and exclusive offers.

We love collaborating with modest fashion creators! If you’re interested, please email us your details—we’d love to hear from you.